How to Master Difficult Conversations with Patients or Co-workers with Leslie Fiorenzo
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Leslie Fiorenzo is a former Human Resources and Employee Assistance Program professional turned leadership coach. A dynamic speaker and trainer with over 30 years of experience helping employers solve their trickiest people problems. She works with professional women to help them achieve the career of their dreams, build trust, reduce conflict and enhance workplace relationships.
Leslie holds the following certifications:
5 in 5 Performance Coach with IPV Consulting
Thera-Rising: Drama Free Workplace – Avoiding Self-Defeating Habits of Otherwise Brilliant People® and The Conflict Savvy Leader
DISC based learning tools
Leslie holds a master’s degree in Human Resource Development from Western Michigan University.
She is the author of Twenty-One Lessons for Mastering the Difficult Conversation available on Amazon.
She lives in greater Grand Rapids MI area.
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